communication

What do Toilet Repairs and Leadership Composure have in Common?

I learned a lesson about leadership composure from an unlikely source. Several years ago I had scheduled a plumber to fix minor leaks in some toilets in our home as we prepared to sell our house. My wife was to meet the plumber in my absence and give him the instructions I had given her. At about […]

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Critics: Stay Away or Draw Close to Them?

Criticism hurts, especially the non-constructive kind. We tend to stay away from such critics. But is that the wisest choice? Should we draw close to them instead of pulling away from them? In this post I explore the idea of not shunning your critics. Murray Bowen, the father of family systems, coined the phrase “non-anxious

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How to Increase the Spiritual Return on a Sermon

Every Sunday something happens over 400,000 times in North America:  A pastor preaches a sermon. Have you ever wondered, though, how much impact sermons really make? Consider these shocking statistics. If an average sermon lasts about 30 minutes and if roughly 56 million people attend on an average Sunday, then church attenders in North America’s churches

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7 Keys to Help Church People Remember your Sermon Better

As a pastor I’ve been trained how to create a sermon so that it’s theologically sound (good hermeneutics) and applicable to the listener (good homiletics). However, seminary never taught me how I might help church people listen better and retain what they hear in a sermon. In the last few decades neuroscientists have learned much

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