communication

How to Have a Tough Conversation with a Staff Member

Leadership often requires that we sometimes must navigate a tough conversation with a staff person. It’s easy to neglect such vital conversations for several reasons: fear, they’ve gone sour in the past, we don’t know how, etc.  But to lead well, we must not avoid those talks. I’ve learned that a simple process called active […]

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5 Ways to Handle the Chronic Church Critic

Every church has ’em. The Chronic Critic…the person(s) who simply can’t be pleased. No matter what you do, they have something negative to say. You are not alone when you face chronic critics. Nehemiah, perhaps one of the greatest leaders of all times was on a mission from God. Yet he faced chronic critics. They

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Data Overload: Is Your Church Guilty of Infobesity?

In today’s world we’re bombarded with information overload. One author coined this problem infobesity (Pearrow, 2012) to describe this data overload. When we get too much data our thinking brain shuts down to new information. British psychologist Dr. David Lewis coined a term to describe what happens from infobesity as ‘Information Fatigue Syndrome.’ Symptoms include

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