reacting

How Curiosity Can Make you Less Defensive

Defensiveness. We’ve all been guilty. Someone in our family says something that hurts us and we say something back to retaliate. A person at work makes a comment about us and we internally stiffen up. Someone in our church questions a decision we made as a leader and we react and defend our position. It’s easy […]

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What do Toilet Repairs and Leadership Composure have in Common?

I learned a lesson about leadership composure from an unlikely source. Several years ago I had scheduled a plumber to fix minor leaks in some toilets in our home as we prepared to sell our house. My wife was to meet the plumber in my absence and give him the instructions I had given her. At about

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