Change is everywhere. And unless a church creates healthy change in itself, it will soon become obsolete. Numerous empty or almost empty churches in Europe and America’s inner cities bear witness to that.
Ronald Heifetz, a Harvard professor and business/leadership author, is most known for a concept called adaptive change/leadership. Essentially adaptive change (and leadership) requires not cosmetic, familiar, or known solutions to existing problems (called technical change). Rather it requires experimentation, change of perspective, developing new values, and deep change from within. This link summarizes the differences between adaptive change and technical change.
In an article in the Harvard Business Review, Dr. Heifetz describes the three key steps British Airways took in the 1990’s that transformed it from the airline nicknamed “Bloody Awful” to “The World’s Favourite Airline.”
The president at the time took the company through these three steps, applicable for churches faced with change.